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FAQ

Answers to Common Questions About Our Services

Drone facing right
  • What is Wave Soft Wash?
    Wave Soft Wash is a leader in the exterior cleaning industry, utilizing advanced drone technology combined with environmentally friendly cleaning solutions to provide superior cleaning services for commercial properties.
  • How does drone technology enhance your cleaning services?
    Our drones are equipped with precision soft wash systems, enabling us to clean hard-to-reach areas safely and effectively. This reduces risks associated with traditional high-pressure washing and minimizes the environmental impact.
  • Are the cleaning solutions used by Wave Soft Wash environmentally friendly?
    Yes, all our cleaning agents are biodegradable and eco-friendly, safe for pets, plants, and people. We are committed to reducing our ecological footprint while delivering effective cleaning results.
  • What warranties or guarantees does Wave Soft Wash offer?
    We provide a satisfaction guarantee and a 1-year limited warranty against the regrowth of moss, mold, or mildew for all our cleaning services, ensuring peace of mind for both residential and commercial clients.
  • What preparations are needed for a service visit from Wave Soft Wash?
    Clients should remove any fragile items from the cleaning area and ensure clear access is available for our technicians. We will provide specific preparation guidelines prior to our visit.
  • How can I schedule a service with Wave Soft Wash?
    Services can be scheduled directly through the calendar feature on our website, allowing clients to choose the most convenient time without the need to call customer servic
  • What commercial services does Wave Soft Wash offer?
    Full Exterior Cleaning: Extensive cleaning covering roofs, siding, and windows. Customized Commercial Care: Plans tailored to specific business needs for regular and on-call cleaning. Commercial Roof Care Package: Similar to the residential subscription but designed for commercial properties.
  • How often should I use Wave Soft Wash services for my property?
    Service frequency depends on the property’s exposure to elements and specific business needs. Custom schedules can be tailored to ensure your commercial property remains in top condition.
  • When am I charged for Wave Soft Wash services?
    Commercial clients have 30 days to pay, starting from the day the job is completed. This provides flexibility and accommodates the billing cycles typical of business operations.
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